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Error Troubleshooting

How to fix iPhone 5s Touchscreen not working

How to fix iPhone 5s Touchscreen not working

How to fix iPhone 5s Touchscreen not working. Here are several solutions to try for easy troubleshooting when having this standard phone issue. How to fix your problem step by step: The first and most simple solution are to restart the phone. The phone’s screen may have become unresponsive because of some apps that weren’t closed. Maybe you opened up too many apps and either weren’t able to close them or forgot to. It happens. This causes the screen to freeze up no matter how much or how hard you try and touch it. 1. To solve this issue, restart the phone (press power and the home button at the same time). Most apps will close when the phone is turned off. 2. After a few minutes (count them!), turn on the phone to completely refresh it. 3. Test if the screen is working at this point. 4. You might have to restart the phone a few more times to get the problem to go away.   Another simple solution would be to: 1. Let the phone’s battery drain to 0 percent. 2. Plug it into its charger for an hour while turned off. 3. Turn it back on. See if that helps.   It could be as simple as your phone is locked for some reason. In this case: 1. press the Home button until Siri opens up. 2. Command Siri to open up an app. 3. See if the opening of the app solves the touchscreen issue.   If

How to fix iPhone refused the request when restoring

How to fix “iPhone refused the request” when restoring

We have received a few requests in our Helpdesk about Issues with iTunes when restoring your iPhone. Some users have gotten the error iTunes could not restore the iPhone “Joshs iPhone”, because the iPhone refused the request This usually happens when the user tries to restore his iPhone using the ‘Restore from Backup’ function in iTunes. Here’s our guide on how to fix “iPhone refused the request” when restoring 1. Backup and Factory Reset Use iTunes to create the latest backup of your iPhone by connecting your iPhone to iTunes and checking the box backup to ‘This Computer’ and click ‘Back Up Now’ Now go to your iPhone Go to Settings >General >>Reset >>>Erase All Content and Settings >>>>Enter your Passcode and confirm After your iPhone has been successfully restored try Restoring it from the Backup you tried in the first place and it should work. 2. Update iOS If the above method has not worked for you make sure you are running the latest version of iOS and try again   3. Update iTunes If updating iOS didn’t work for you or you are running the latest iOS version make sure your iTunes is up to date   4. Update iPhone Drivers If you are running Windows make sure the iPhone drivers are up to date. Using outdated drivers can cause the weirdest issues   5. Try again using a Mac If you are using a Windows computer try using a Mac to perform the restore. If you

How to fix iPhone 6 Getting Hot And Battery Drains Rapidly

How to fix iPhone 6 Getting Hot And Battery Drains Rapidly

After the iPhone had debuted on the market in September of 2014, many consumers were happy with its arrival. The latest version of the iPhone had all the great features and technology as its predecessors, and it also included some new benefits as well. iPhone 6 owners still enjoy their product more than ever before. Even though iPhone 6 is a great smartphone device, it still has some problems. Some of those problems have to do with its ability to overheat, causing the battery to lose power quickly. This guide will offer solutions for these problems and help you to understand why your phone might have a tendency to overheat. Your Processor and Overheating Issues The first thing you must know about your iPhone 6 is that it uses an ARM processor and not an AMD chip. The Apple A8 is designed for ARM technology which is used exclusively for Apple’s iPhone line. However, all smartphone and tablet devices use ARM processing technology. Why? Because ARM chips are more energy efficient than AMD. In other words, they use less power to operate a device. Since they use less power, they do not generate as much heat. Even if they are running hot, they will not cause your smartphone to stop working. Computers and laptops need fans to offset the heat generated by AMD chips. Even though ARM chips are more energy efficient they are less powerful than AMD, and this is why most computers and laptops do not use them.

How to fix iPhone 6 iMessage Freezing and Crashing

How to fix iPhone 6 iMessage Freezing and Crashing

I love using iMessage to keep in touch with friends and family but sometimes it can be a big pain dealing with random crashes and freezes that are most likely caused by a misconfiguration in the settings. Hey this is Josh for MacCrunch and today I am going to show you: How to fix iPhone 6 iMessage Freezing and Crashing First off make sure the errors aren’t caused by any 3rd party software. To start of you should 1. Disable 3rd Party Emoji’s If you have downloaded an Emoji app from the AppStore its pretty likely that the creator of the app did a lousy job coding the app which is one of the main reasons for your iMessage to freeze and crash. To uninstall 3rd party emojis go to your home screen and press down on the emoji app you have downloaded until a small ‘X’ appears. Then tap the ‘X’ and click ‘Uninstall’ 2. Disable 3rd Party Keyboards Same as with Emoji apps 3rd party keyboards can cause issues. To remove a keyboard: Go to Settings Tap on General Scroll down and select Keyboard Now go to Keyboards Click Edit and remove emoji by clicking the red – icon   3. Update iOS Having an outdated iOS version can cause the weirdest issues with your iPhone. The best way to update your iOS is to connect your iPhone to your computer (both mac and windows work) and click on your iPhone in the iTunes settings and then

How to fix iPhone Camera Won't Focus

How to fix iPhone Camera Wont Focus

After the iPhone 6 was released people were stoked about its new shiny Camera that has been called one of the best cameras on a phone which Apple strongly pushes in its advertisements. However people have been complaining about their iPhone camera not focusing especially on close ups. After investigating that issue I have found a few simple tricks that will help you fix your iPhone camera. [alert-warning] Attention: Samsung is currently running a promotion to offer users with malfunctioning iPhones a new Samsung Galaxy S7. Request more info from Samsung’s official site using the form below: [/alert-warning] How to fix iPhone Camera wont Focus Even though Apple has a strict quality assurance it happens that your brand new iPhone has a busted Camera right out of the box. If you are having issues with your iPhone Camera not focusing you should try the following: 1. Hold the Camera Button If your Pictures turn out blurry and the wanted object you’re trying to take a Photo of try holding and pressing down the Camera button until the Picture is clear and then let go of the button and the picture should turn out perfect 2. Tap on the Camera Another solution to the problem is to tap on the Camera with your finger. This tells the distance sensor that there is an object close by and resets it. Many people have reported that pressing on the camera with the palm of your hand will fix your iPhone Camera from

How to Fix iPhone 6 Slow Charging Issues

How to Fix iPhone 6 Slow Charging Issues

We all know the iPhone 6’s Battery Life is not the best of all the phones out however if your iPhone is charging slow, we can help you out with these 6 tricks to Fix iPhone 6 Slow Charging Issues Step by Step How to fix iPhone 6 Slow Charging? I got many messages lately with people telling me ‘help my iPhone is charging very slow’ and ‘my iPhone is charging backward.’ Well here’s our easy to read step by step guide on how to fix that issue: 1. Use a High-Quality Charger Most of the times when your iPhone is charging slow its because your charger is not giving sufficient power. This is most likely the case with cheap Chinese chargers or if you are charging your iPhone on a low powered USB Port (common on most windows laptops) For the best possible results use an original Apple iPad charger, it is proven that an iPad charger charges your iPhone 6 faster than the prosecution that it comes within the box. Another option would be to charge it using your MacBook or Mac computer. All Apple computers which are newer than 2012 have high output USB ports which will charge your phone in no time. Another option would be to go to Amazon and search for a “High-Speed Charger” or “2.1 USB Charger” who have an output that is 2.1 Amp’s or higher.   2. Turn your iPhone off while charging Turning your iPhone off while charging dramatically increases its charging speed because

How to Fix Apple iTunes Error Code 3194

How to Fix iTunes Error Code 3194

A couple of days ago my friend called me and asked me for help with his iTunes when he tried recovering his iPhone using the recovery function in iTunes. He got stuck because iTunes gave him the ‘ERROR CODE 3194’ also known as one of the following error messages: Error 17 Error 1639 Errors 3000-3020 Error 3194 Errors 3100-3999 “This device isn’t eligible for the requested build” If you get this error while trying to update or restore your iPhone, iPod or iPad then im happy to tell you that ive got you covered! 1. Temporarily Disable your Antivirus Program The iTunes Error Code 3194 is a warning that iTunes has trouble connecting to the Apple Servers. If you have an Antivirus program installed its pretty likely that your Antivirus program is blocking iTunes from connecting to Apple’s servers 2. Try using a different Computer The iTunes Error Code 3194 is most likely the cause of malware on your computer or with iTunes having issues connecting to the Apple Servers. If you have the option to use a different computer try that!  (if possible use a Mac)   3. Check your Internet connection Since this error is caused by a connectivity issue you should check your Internet connection. It is also possible if you are on a public Wifi or a VPN or have a ISP that blocks certain sites that the Apple server’s have been blacklisted by accident   4. Use a tool called TinyUmbrella If none of the above steps helped

How to fix iPhone 6 not connecting to Wifi

How to fix iPhone 6 not connecting to Wifi

After getting my iPhone 6 I noticed issues with it connecting to WiFi after the first few days of use. I didn’t think much of it but soon enough I got fed up with the issues happening all the time that I tried a a few things and after hours of research I finally found a fix that worked help me resolve my: iPhone 6 not connecting to Wifi issues. To save you from searching the web for hours like I did heres my step by step guide on fixing your iPhone 6’s Wifi   1. Re-initiate Wifi System Service It may sound complex but its actually super easy to do. All you have to do is go to your phone: 1. Tap on Settings 2. Choose on Privacy 3. Go to Location Services 4. then on System Services 5. Turn Wifi Networking off 6. Wait 10 Seconds 7. Turn Wifi Networking on Now turn off your iPhone and turn it back on and your problem should be resolved. 2. Reset Wifi Network Settings If the above method hasn’t worked you can try this method that worked well on my iPad back in the days: 1. Tap on Settings 2. Go to on General 3. Go to Reset 4. and then choose ‘Reset Network Settings’ Now your iPhone 6 will reboot and your problem should be solved   3. Update your iOS Version If your iOS version is outdated it may cause issues including issues that your

How to fix iPhone 5 Headphone Jack not working

How to Fix iPhone 5 Headphone Error

A Couple of days ago I was jogging in the streets of New York and suddenly my iPhone 5 Headphones stopped working. I thought my Headphones were broken but it turns out its my iPhones fault! Heres a tutorial on: How to fix Fix iPhone 5 Headphone Error Hey there my name is Joshua Wilson and I will help you on how to Fix iPhone 5 Headphone Error 1. Make sure your Headphone Port is Clean If you are having issues with your Headphone Port try grabbing a fine needle or anything of that kind and carefully stick it into the headphone port of your iPhone 5. Its basically like picking your nose – just your phones one. If you find some dust clogging it try to get it out and you should be good to go. 2. Check your Mute Button Turn your iPhone 5 so that the screen is facing you and check the tiny switch on the top left side of your phone. If the switch is ON (orange colour is visible) then this may most likely be causing the issue. Make  sure the switch switch is turned OFF by taking the switch and lifting it up so the orange colour isnt visible.   3. Disconnect Bluetooth Devices If you are connected to any sort of bluetooth device make sure thats turned off because it may try to route the audio through your bluetooth device that may cause your iPhone 5 Headphone error 1.

How to fix iPhone 5 Headphone Jack not working

How to fix iPhone Headphone Jack not working

Did it ever happen to you that on a day when you need your phone most if just suddenly stops working? Well if you ever had your iPhone Headphone Jack not working properly then we can help you out with our professional guide written by our iPhone technician who has been repairing phones for over 5 years. How to fix iPhone Headphone Jack not working We help you Step by Step to fix your iPhone Headphone Jack not working with this guide our technical experts wrote to help you get your phone back working This guide works the same with all iPhones including iPhone 4, 4S, 5, 5C, 5S, 6 and 6 Plus However if you have an iPhone 5 you can read the specialized guide on how to fix iphone 5 headphone error here 1. Make sure your Headphone Jack is clean The most common issues like “iPhone Headphone Jack Noise and Static” or “iPhone No Headphone Audio” are related to dust that is clogged up in the audio jack. What you can do is to take a needle or other small pin and try to get the dust out of your audio jack You will be shocked how much dust is stuck in your iPhone headphone jack once you take the effort to look inside and clean it up. Now plug your iPhone Headphones back in, if you still hear static or have issues with your audio repeat the process 2 more times and if that doesn’t help try step 2.