A couple of days ago my friend called me and asked me for help with his iTunes when he tried recovering his iPhone using the recovery function in iTunes. He got stuck because iTunes gave him the ‘ERROR CODE 3194’ also known as one of the following error messages:

Error 17
Error 1639
Errors 3000-3020
Error 3194
Errors 3100-3999
"This device isn't eligible for the requested build"

If you get this error while trying to update or restore your iPhone, iPod or iPad then im happy to tell you that ive got you covered!

1. Temporarily Disable your Antivirus Program

The iTunes Error Code 3194 is a warning that iTunes has trouble connecting to the Apple Servers. If you have an Antivirus program installed its pretty likely that your Antivirus program is blocking iTunes from connecting to Apple’s servers


2. Try using a different Computer

The iTunes Error Code 3194 is most likely the cause of malware on your computer or with iTunes having issues connecting to the Apple Servers. If you have the option to use a different computer try that!  (if possible use a Mac)


3. Check your Internet connection>Since this error is caused by a connectivity issue you should check your Internet connection. It is also possible if you are on a public Wifi or a VPN or have a ISP that blocks certain sites that the Apple server’s have been blacklisted by accident



4. Use a tool called TinyUmbrella

f none of the above steps helped try a tool called TinyUmbrella which can be found here: http://www.jailbreakmodo.com/fixing-itunes-error-3194-using-tinyumbrella.html
However this requires some tech skills. This is NOT recommended – use at your own risk!


5. Check your Hosts file

ss Windows + R and type in ‘c:/windows/system32/drivers/etc’ and search for a file called ‘hosts’. Open the file using Administrator Privileges and add gs.apple.com

and Save the file. This is NOT recommended – use at your own risk!

If you have a Mac follow Apple’s instructions here: