iPhone

Airprint not working? – Fix it now!

No airprint printers found? There have been many reports from reads that they cannot print using the Airprint enabled printer. When they are trying to print a message is coming up saying that no airprinter could be found. This is common and seems to be happening often.

How to fix the Airprint Feature on iPads and iPhones

No airprint printers found?

The first thing you need to do is check the printer and make sure they support Airprint.
Make sure the router is in the correct palce.

Make sure the computer and printer are using the same wireless network.

Change the wifi bandwidth on the iDevice for 2.4 Ghz to 5 or the other way around.

Be sure airplane mode is off and Bluetooth is on:
Update the DNS to 8.8.8.8 or 8.8.4.4

Disable the firewalls during the printing process!

Rule to Remember:

airprint not working  – Fix it now!

When printing do not use a network that is public. .Airprint does not work with public networks and the error message will appear when you attempt to print over a public network.

The device and the printer should be using the same private network. You want to be able to see the printer and the network that it is on while using your device.

Airprint will not work on hotspots, with Bluetooth, or any kind of public connection.
Be sure to check the specs of the device if the printer is not found
Make sure your device is compatible with airprint

Apple Device with iOS 4.2 or later
This system is able to have airprint installed as part of an update. On the newer devices it will come preinstalled.

Not all of these features will work with every Apple device. Airprint will work on the iPad , iPhone with at least 3GS, and at least the third generation of the iPod touch.

Airprint not working? Check the supporting Apps!

Most of the devices will support this including the Safari, Mail, Pictures, as well as the iWorks. Most third party apps also support this.
To see is the app is able to support the Airprint.
Tap the Apple icon and try to print something. Hit print!

If nothing happens the app does not support the Airprint feature.

Be Sure the Printer Supports Airprint!

Make sure the printer you are using is able to support airprint. Check the manual or the website to see if the printer is able to do so.

Airprint is not able to work with older printer models.

If it is not working make sure the router has the Bonjour packets!

Not all wireless routers will work with Bonjour or its features. It is the default method used to help find a printer so make sure the router is able to support this.

The router is also going to need Bonjour forwarding packets.
If the router is not able to support Bonjour change to a different router where this is supported.

Fine Print

Be sure the correct printer is selected especially if you have more than one printer.
Airprint will not work if the device is connected to the printer with a wifi connection.
Once you have determined the printer supports both Bonjour and Airprint and the correct one is selected try the following methods:

  • Start off with the simple things
  • Be sure the printer has paper as well as toner
  • Make sure the printer is turned on. Turning it off then on again may fix the printing problem in some cases.

Be sure the printer does not have an error message before attempting to print.
Allow the printer several minutes to warm up and connect to the internet before printing.

Airprint not working  – Fixing the No Printer Found Message

Move the router so it is closer to the printer but still at least 6 feet away. Make sure microwaves and other devices that can interfere with the connection are turned off.

Make sure the iDevice and the printer are running on the same network.

Cellular Network May not Support Airprint:

Be sure that airplane mode is turned off.
Make sure you are using the latest iOS and updated if needed. if the wireless button on the printer is off turn it on.

  • Change the bandwidth setting n the device.
  • If you do not know how to do so contact your ISP provider.
  • Turn your device off and then on. Do the same thing with the printer.
  • Turn both the modem are the router off. Wait 30 seconds and then turn them back on.
  • Make sure Bluetooth is off.
  • Make sure Airprint is set up on your printer.

If you are near a computer with an Ethernet connection turn it off. Once the computer has shut down try printing again.

  • Turn the IPP off and hen back on.

This IPP can found under the advanced setting.
Turn the router and the printer off and wait 30 seconds before turning them back on.
If Airprint is still not found:

Check the DNS settings on the printer and change them
Some printers may automatically go back to their default settings:

  • make sure the IPP settings are enabled and correct
  • Check the firewall. You can do this by checking the ports 9100, 139, 631, 515, or 5393
  • You may want to shut off the firewalls until you have finished printing
  • The IP address on the printer should be on Fixed or Static.
  • The IP address may be regained so be sure to check this as well.

Check the Network Configurations – no airprint printers found

Find the IP address on the printer by going to Network Configurations
Make sure you check with the manufacturer to make sure you know how to do this
Check that the Active Connection Type is there by going to the General Information. The connection should be wireless.

Look at the 802.11 status. It should be connected.

Check that the SSID is the same on the wireless network as it is on the printer

  • Make sure Airprint is enabled!
  • Open the EWS and then check to make sure that airprint has been enabled!
  • Print the network configuration page for additional information
  • Find the IP address on this page
  • Go to a computer and type in the IP address then press enter
  • If a security message appears just continue
  • There should be an ESW information page for the printer
  • Go to the settings
  • Go to security and then Administrator settings
  • For there go to network settings and find Airprint. Click apply if this is not already done.
  • Restart the printer and the airprint
  • Remember airprint does not work on networks that are public

For some people they can turn off airplane mode for several minutes and then turn it back on works.
Dennis was able to get his iPhones as well as iPods printing even though he had issues hsowing up. He assigned an IP address to the print using the manual tab. He had to manually enter the IP address but it worked.

Another use suggested to put the printer and the device on the same router frequency bandwidth. Dual brand routers work on different frequencies and this is something to be aware of.

Older printers may only be able to connect with 2.5Ghz. Older routers also use a single band. Airprint does not operate on some of the duel band routers. The wifi frequency can be changed by going to the settings.

Another Good Tip

Check the embedded web address on the printer by printing out the information sheet.
Under this information in the url bar of the browser:
This will open the printers web server site
Go to change networks to IPv4 settings and select Manual IEP and Manual DNS server.
Enter the information 8.8.8.8 and 8.8.4.4

Under the advanced settings tab go to network settings then infrastructure. Check the WPA PSK authorization as well as the WPA Version and make sure it is on automatic1 or 2. When it says Encryption be sure that automatic is checked!

Under the network go to IPP and make sure it is enabled.

  1. Make sure Bonjour is enabled
  2. Make sure the web address of the router is updated if needed
  3. Be sure all the devices you are using are on the same network
  4. Turn off the printer and the router
  5. Wait half an hour before turning them back on
  6. You should be able to print so now is the time to test it out.

Summary

When your Airprint stops working can be annoying. We have listed some of the steps that have been taken to fix this thanks to tips from some of our reader.

Hopefully these tips will fix your problem. if you have another way to get Airprint to work be sure to share it in the comments. We are always looking to add additional tips so thanks for all of your input.

About the author

Elliot V. King

Elliot V. King

Sup? I'm Elliot V. King - Writer and Operator of MacCrunch.com. It is my passion to distribute online content that helps makes other peoples live easier and keep them up to date with the latest happenings in the tech industry. Thanks for checking out my article here on MacCrunch. Stay tuned for weekly news on apple tech and more!

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