How to fix iPhone 5s Touchscreen not working


Touchscreens are complicated, and the iPhone 5s is no exception. Even if you know how to fix an iPhone screen for other models, this particular model needs a little more thought put into it. I’ll talk about some of the causes of touchscreen not working on the iPhone 5s and what can be done to fix it. In the end, you should have a better understanding of why your touchscreen isn’t working properly and what you can do about it!
What to do?

Plug your phone into your computer

So one of the first things you should do is plug your phone into a computer and see if it recognizes it. If iTunes won’t recognize what kind of model you have, then chances are there’s something wrong with the hardware on your device which may or may not be fixable depending on what exactly went wrong. I will talk about this more later in this article but for now we’re going to assume that iTunes does know who you are. Unfortunately, many people get caught up in believing their touch screen is broken when they don’t need to worry at all!

Run iTunes to access the apps section in the back end

You might also want to try accessing the Apps section in iTunes from your computer. Sometimes, if you have a lot of apps on your phone and it starts acting up for no reason, this can help solve the problem. It’s not as helpful when all we’re doing is trying to fix an issue with iOS (which I will talk about later), but it’s worth checking out because sometimes old data can interfere with new systems being set up by mistake!

Start deleting unused apps

Unused apps will only take up space on your phone. So make sure you go through them every now and then to delete the ones that you don’t use as much anymore.

On the long term this apps will take more than space and will slow the phone until a point where you screen will not work

If you’re still experiencing the same problem after all of this, it could be a hardware issue. In this case, contact Apple for their support team with more information about your phone and what’s happening. I hope my article helped solve some issues!

Restart the phone for refreshing purposes

It might not seem like the best ideas but restarting your phone will help refresh the touchscreen.
Just press and hold the power button for a few seconds before selecting to turn off or restart your phone, this will make all apps close and then it’ll start again

If you’re still experiencing problems with your screen after doing these steps, please contact Apple’s support team by going through their website to schedule an appointment.”

The iPhone is such a great device because of its versatility. It can do anything from calling people, texting friends, playing games on Candy Crush saga and even using Snapchat! One thing that I absolutely love about my iPhone is that it has so many features which makes life easier but unfortunately not everything works perfectly every time. If you are having trouble with your touch screen not working properly follow the basic solutions listed above.

Here is a tutorial explaining how to fix it

  • Turn off the phone (press Power and the Home button at the same time) until it is on Restore Mode.
  • If restarting the phone does not work, you might need to reset your phone to factory settings.
  • First, install the latest version of iTunes on your computer.
  • Connect the iPhone 5S to your computer using a USB attachment.
  • Once you verify that iTunes is able to detect your iPhone, it should be located in the list of devices in the program.
  • Select the iPhone 5s from the list and press Summary.
  • Click the Restore button and follow the instructions until you have completed the process. When dealing with a factory reset, it is like erasing everything on your phone and redoing it.

When do I have to contact the Apple support service?

The best thing to do is contact Apple Support service as soon as you notice the problem has not been fixed. You don’t want it getting worse and worsen over time. If this happens, then contacting them should be your top priority. One of my friends also said that if I had an iPhone warranty I could have contacted a specialist who would take care of all these issues for me but she doesn’t know how to find someone like that. Let’s hope not too many people are in her situation!

Are we talking about frozen iPhone?

Many people confuse an frozen iPhone with the touchscreen not working . However, these are two different things. Touchscreen not working is a problem that can be fixed and in worst cases the phone might be covered under warranty but frozen iPhone is another story.

If the phone has not been dropped or manipulated the wrong way, you have the right to request warranty. In the case of a frozen iPhone the story change as the store might not help you as they do not protect the customer when a device has been misused by the owner.

The best way of avoiding these issues in the future is making sure all your apps are updated on date, turning off automatic updates and restarting phone from time to time.


Do not worry, this problem is a lot more common than you think and it is not going to affect your phone in the long term. All you need is a restart and an update, or wait for Apple’s next release of iOS that will most likely fix this issue as well.

We want to warn you that if the problem persist you might need expert assistant from apple store to fix the problem.

Elliot V. King

Elliot V. King

Elliot Victor King is a Tech Enthusiast from Salt Lake City with years of experience in building websites. Having been involved with Mobile Technology and Computers from an early age, Elliot's Mission at is to evolve the Website to new levels by contributing helpful content for our readers to enjoy and learn from. To contact Elliot send an email to [email protected]

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