Apple created the AirPods wireless earbuds, which were first made available in 2016. They are renowned for their svelte designs, simple Apple device integration, and dependable performance. Since their introduction, millions of AirPods have been sold all over the world. They have developed into a commonplace accessory for Apple customers and, for others, a status symbol.
Due to a technical problem, Apple has announced a recall for several of its AirPods models. Many AirPod customers, who depend on their earbuds for daily use, were shocked by this statement.
Table of Contents
What are AirPods
Apple designed and created a pair of wireless headphones called AirPods. Using the company’s exclusive W1 and H1 chips, they are made to function with Apple products, including iPhones, iPads, and Macs, without a hitch. Among the main characteristics of AirPods are:
- Automatic pairing: When you remove your AirPods from their charging case, they immediately begin to pair with your Apple device.
- Simple device switching: If you possess several Apple devices, AirPods make it simple to switch between them without manually connecting and disconnecting.
- Touch controls: Using the touch controls on your AirPods, you can play, pause, skip tunes, and call Siri.
- Long battery life: When used with their charging case, AirPods can last up to 24 hours and can be used for up to five hours of listening time on a single charge.
- Noise cancellation: Active noise cancellation is a function of the AirPods Pro that employs microphones to block out outside noises and produce an immersive audio experience.
The Rise in Popularity of AirPods
Apple fans immediately adopted AirPods as a popular accessory, and many praised their design and simplicity. They have became as a status symbol, with some people purchasing them to flaunt their support for the Apple company. Additionally, AirPods were well-liked by gym goers because they provided a wire-free workout environment.
Due to the COVID-19 pandemic, more individuals started working and studying from home, which helped AirPods Pro earbuds become more well-liked. Particularly during video chats and virtual meetings, AirPods provided a more fluid and practical audio experience.
Millions of AirPods have been sold worldwide as of 2021, making it one of the most well-liked wireless earphones available. As long as their popularity continues to grow, we may expect to see more improvements and new models in the years to come.
Why AirPods were Recalled
The technical issue that led to the recall was related to the battery of the first and second-generation AirPods.
The lithium-ion batteries used in the first and second-generation AirPods are known to have a tendency to overheat, which can cause the earbuds to catch fire or explode. This issue was first reported in 2019, and Apple has since then received multiple reports of overheating and malfunctioning AirPods.
In response to these safety concerns, Apple announced a voluntary recall of the affected AirPods Pro in November 2021. The recall affects a limited number of first and second-generation AirPods manufactured between March 2019 and October 2021. The affected AirPods can be identified by their serial numbers, which can be found on the inside of the charging case.
Customers who have affected AirPods can contact Apple for a free battery replacement. Apple has advised customers to stop using their affected AirPods and to charge them only in a well-ventilated area. The recall does not affect the third-generation AirPods.
Models Affected by the Recall
Apple Inc. issued a recall for some AirPods Pro units in March 2021 owing to a manufacturing flaw that resulted in a crackling or static noise coming from the headphones. A small number of AirPods Pro devices produced before October 2020 were subject to the recall, and the company provided eligible consumers with free replacements.
In October 2019, Apple unveiled the AirPods Pro, a set of high-end wireless earbuds. The product has wireless charging capabilities, active noise reduction, and custom fit ear tips. Customers were pleased with the AirPods Pro and gave them high marks for their usability, design, and sound quality.
The A2083, A2084, A2219, and A2220 are just a few of the product variants that were affected by the AirPods Pro recall. These products were produced before October 2020 and distributed throughout the world by Apple’s retail locations, online store, and approved resellers. As long as they complied with Apple’s eligibility requirements, customers who possessed these models were qualified for a free replacement through the recall program.
Only a small number of customers complained the crackling or static noise that prompted the recall, and it was later discovered that the speaker mesh’s manufacturing process had resulted in the noise. Apple claimed that the issue only affected a few AirPods Pro models and was not a safety concern. To make sure that all impacted consumers had a pleasant experience with their AirPods Pro, the firm nevertheless made the decision to start the recall campaign.
Customers responded favorably to Apple’s recall effort, and the company promptly replaced damaged machines with new ones. Customers were able to receive their replacement AirPods Pro in only a few days thanks to the easy and fast replacement process. The replacement units were not impacted by the manufacturing flaw that resulted in the cracking noise because they were produced after October 2020.
How to Check your AirPods Pro Model Number
The three various AirPod models that have been made available each have their own distinct model number. There are a few different ways to determine the model of AirPods you have if you are unsure. We will walk you through the process in this post to determine the model number of your AirPods.
Method 1: Examine the AirPods Individually
You can determine which model of AirPods you have by looking at the actual AirPods. The three models differ physically in a few distinct ways, which should make it easier for you to determine which one you own.
Think about the charging case first. The charging case for the 2016-released first-generation AirPods is taller and narrower than the cases for the subsequent generations. The case of the 2019-released second-generation AirPods is a little bit broader and thicker than the case of the original generation and allows wireless charging. The charging case for the third-generation AirPods (delivered in 2021) is the same size as the charging case for the second-generation AirPods, but it is squarer in design and the earbuds’ stem is shorter.
Examine the earbuds themselves next. The stems of the first-generation AirPods are glossy and smooth, while the stems of the second-generation AirPods are matte. The third-generation AirPods differ slightly from the first two models thanks to their shorter stem and broader body.
You can check the relevant model number online once you have identified which model of AirPods you own based on their outward appearance.
Method 2: Check the Original Packaging
Examining the original box of your AirPods is another way to determine which model you have. The model number should be printed on each package. The model number and other product details, including the serial number and the kind of charging case included, are normally located on the rear or bottom of the box.
You can try checking up the serial number online to find out which model of AirPods you have if you no longer have the original packaging or if the model number is not readily visible.
Method 3: Examine the iPhone or iPad’s settings
You may check the model number of your AirPods by navigating to the Settings app on your iPhone or iPad when they are paired. This is how you do it:
- Your iPhone or iPad should now be in the Settings app.
- Press “Bluetooth” once.
- In the list of connected devices, locate your AirPods and hit the I icon next to them.
- Model should be followed by the model number.
You might try contacting Apple support if none of these approaches work for you to get more help locating the model number. Based on the serial number or other identifying details, they ought to be able to assist you in determining the model number of your AirPods.
Verifying whether you are Eligible for AirPods Pro Recall
There are many steps you may take to find out if your Apple AirPods are eligible for a recall if you possess a pair and are afraid that they might be recalled. Here is a thorough breakdown of the actions you need to take:
- Check the Apple Support Website: The first step is to visit the Apple Support website and conduct a search. If your AirPods are subject to the recall, you should be able to locate information on this site because Apple frequently posts information on product recalls. To find out if there is any information on a recall or service program, go to the Apple Support website and perform a search for “AirPods Recall” or “AirPods Service Program.”
- Check Your AirPods Serial Number: The next step is to check your AirPods’ serial number if you can not locate any information regarding a recall on the Apple Support website. The AirPods charging case will have the serial number on it. Look inside the case’s lid after opening it for the serial number. Note the serial number down.
- Visit the Apple Recall Website: To find out if your AirPods are subject to a recall, go to the Apple Recall website armed with your serial number. On the website, enter the serial number in the relevant section, then click “Submit.” The website will then inform you if any ongoing service plans or recalls apply to your AirPods.
- Contact Apple Support: Your best option if you have tried the previous methods but are still unsure if your AirPods qualify for a recall is to get in touch with Apple Support directly. By going to the Apple Support website and selecting “Contact Support,” you can do this. Whether it is through phone, email, or chat, you can select the communication channel that suits you best.
- Watch the News: Following the news, whether in print and online, is always a good idea. News outlets will probably cover any AirPods recalls or service plans that are announced. Apple may also use email or other channels to notify customers of updates.
How to Get a Replacement for Affected AirPods
Like any technological equipment, AirPods could occasionally malfunction or stop working properly. Customers may need to get in touch with Apple in certain situations to start the replacement procedure.
In some circumstances, Apple may start an AirPods recall because of a widespread problem compromising the functionality or safety of the product. If a recall occurs, Apple will normally get in touch with the affected customers directly to let them know about it and give them instructions on how to get a replacement. Customers can also check the help section of Apple’s website to see if their AirPods qualify for a recall.
Customers who need to replace their AirPods due to a malfunction or other issue and there has not been a recall started can do so by getting in touch with Apple support. You can do this by calling, emailing, or using the support website. Customers will be required to submit details about their AirPods, such as the serial number, the date of purchase, and a description of the problem.
If the AirPods are still under warranty, Apple will usually provide you a new pair for free. The consumer could need to bear the cost of a replacement, though, if the warranty has run out or the problem is not covered.
Obtaining a Replacement for Third-Party AirPods Purchases
The process to get a replacement for those who bought AirPods from independent merchants can be more difficult. To start the replacement process, the consumer will often need to get in touch with the store where they bought the AirPods. Before a replacement can be given, the consumer might need to present proof of purchase and other documents, depending on the retailer’s regulations.
Customers can also choose to contact Apple directly to request a replacement, but if the AirPods were not bought from Apple directly, they might have to pay for it. Customers could occasionally be asked to present Apple with evidence of purchase in order to get a replacement.
It is crucial to remember that the warranty might not apply if the AirPods were damaged as a result of human error or carelessness, such as dropping them or submerging them in water. In these circumstances, the consumer might be required to pay for a replacement.
Impact of the AirPod Recall
The AirPods recall had a big financial impact on Apple because the business had to pay for product recall, repair, and replacement expenses. Due to the need to temporarily stop selling the recalled AirPods, which reduced total sales, the recall had an effect on Apple’s income. The AirPods are one of Apple’s most well-liked and lucrative products, contributing significantly to the company’s overall income, which increased the financial impact of the recall.
Additionally, given the strong demand for the product and the significant cost of fixing or replacing the impacted AirPods, Apple was also responsible for these expenses. The recall also had an effect on the company’s reputation, which in turn caused consumers to have less faith in Apple’s products. Future sales and revenue can be negatively impacted as a result of this.
Convenience for Customers
Users had to go through the process of returning their damaged AirPods and getting them fixed or replaced as a result of the AirPods recall. Customers had to wait for the replacement AirPods to arrive, which may take several weeks, which added time to the process.
The recall was also a huge nuisance for those who relied on their AirPods for work or other important tasks because it forced them to convert to alternate goods or go without them for a long time. Customers’ satisfaction and loyalty to Apple might have suffered as a result of this.
Reputation Impact on Apple
The AirPods recall had a substantial negative effect on Apple’s reputation because the company is renowned for its premium goods and customer support. Customers’ doubts about the dependability of Apple’s products and the company’s dedication to quality were increased by the recall of a very profitable and popular product like the AirPods.
However, the recall resulted in unfavorable press attention, as a number of news organizations covered the story and questioned Apple’s quality assurance procedures. This would have resulted in a decline in consumer faith and confidence in the business and its goods, which might have long-term effects on Apple’s sales and image.
The recent AirPod recall is a timely reminder that even the most well-liked and reputable items can occasionally have flaws. Apple’s move to return some AirPods over sound quality concerns demonstrates its dedication to making high-quality products and guaranteeing customer satisfaction.
The ramifications are significant for those AirPod users who are impacted by the recall. Users may need to have their AirPods replaced or repaired as a result of the recall, depending on the model and problem. This can be a headache and cause some inconvenience. However, it is crucial to take the required precautions to guarantee the device’s performance and safety, and Apple is providing free replacements or repairs for any AirPods that are broken.
AirPod users are advised to stay informed about any product recalls or safety issues involving their headphones. In order to avoid problems, users should also adhere to the usage and maintenance guidelines provided by the manufacturer. AirPod owners can continue to use their devices safely and without any disruptions by following these instructions.
Frequently Asked Questions
According to recent press reports, Apple may be recalling some of its AirPods owing to a potential flaw. Owners of AirPods have expressed anxiety over this, which is understandable, and several have asked us about the recall. To assist you in better understanding the issue, we have created a list of these inquiries and provided solutions below.
What is the issue with the AirPods that led to the recall?
A limited number of AirPods manufactured before October 2021 have been detected by Apple as potentially having sound problems, such as static or crackling sounds, or even no sound at all. These affected AirPods are subject to the recall.
How can I tell if my AirPods are affected?
You can check if your AirPods are affected by going to Apple’s support website and entering the serial number of your AirPods.
Will I have to pay for the replacement AirPods?
No, the impacted consumers will not be charged for the replacement AirPods.
How long will it take to receive the replacement AirPods?
Depending on variables like the availability of replacement stock and shipping times, the time it takes to get the replacement AirPods may vary, but Apple has said it will try to send out replacements as soon as possible.
Is Apple giving free AirPods for faulty AirPods?
Apple will replace your AirPods at no cost if they are subject to the recall owing to a potential flaw. But rather of offering a brand-new set of AirPods, Apple will merely replace the harmed AirPods. Therefore, if you only have one defective AirPod, Apple will only replace that one AirPod and not the complete set. It is important to remember that not all AirPods are affected by this recall; rather, it only covers a small subset of those manufactured before October 2021. On Apple’s support website, you can look up the serial number if you are not sure if your AirPods are impacted.