How to fix iPhone 6 plus doesn’t charge unless turned off

by Elliot V. King

How to fix iPhone 6 plus doesn’t charge:
The iPhone 6 Plus is a remarkable device. However, the latest design continues to experience some of the same glitches that are familiar to those of us who have long been Apple users.

There are several possible explanations and systematic solutions to fix an iPhone 6 Plus that only charges when the phone is turned off.

This seems like a unique challenge, but do not assume that you need to rush off and get a professional to look at it.
The first basic diagnostic step would be to perform a hard reset on the phone.

It is important to note that IOS software problems can impact the hardware. Many users think that a charging problem must be a straight

Hard reset

In order to perform a hard reset, you will have to press and hold the Home button and the sleep button on the side of the phone for about 15 seconds.

The Apple logo should appear, and the phone will turn off. Restart your phone and make another attempt to charge it. If all goes well, you should see a lightning bolt over the battery icon indicating that it is charging.
Now, if the iPhone 6 Plus is still failing to charge, consider other appliances that might be faulty. Often when an iPhone 6 Plus won’t charge there is a problem with the wall adapter, the USB cable, or the iPhone’s charging port. This should fix the issue with your iPhone 6 plus doesn’t charge

The average lifespan of an iPhone battery is 2 years or 400 full charges

Check charging accessories

The next diagnostic steps to resolving a charging issue should be to check that each of these components are functioning properly.
If the wall adapter, USB cable, and charging port of the iphone 6 Plus seem to be in working order it is time to test the battery. Try letting your battery drain completely.

Turn the phone off once and then charge it. The goal is to reset the battery completely. If this doesn’t work, it may indicate a problem with the battery that should be addressed by an Apple employee.
Another cause of charging malfunction may be one most users would overlook. Dirt and debris can work its way into the charging base of the iphone.

Consequently, the phone is in danger of overheating and a short can happen. Needless to say, the short only happens when the phone is on, which explains why your phone might only charge when the phone is off.

Clean charging port

There are several methods to clean out the charging port, but your best bet is to use a clean toothbrush and gently wipe away any dust. Plug it into the charger again and look for the lightning bolt icon.

Restore iPhone

If nothing else works, resort to restoring the phone to its factory settings. For most people it is a painful option, but you should of course make sure to back everything up in iTunes first before beginning.

Use the USB cable to connect the iPhone to the iTunes account on your PC. Perform the backup by right clicking on the phone icon and selecting “Create backup”. Hit “Restore” at the bottom of the summary page.

If the iPhone 6 Plus continues to charge only when the phone is off, take it in for service at the nearest Apple Store in your area. Tell them your iPhone 6 plus doesn’t charge and make sure to book an appointment online first.

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Lindsay Dawson Dalbosco March 20, 2016 - 6:59 am

My iPhone 6 Plus will not charge while turned on. It will charge while off and when hooked up to laptop. What can I do to fix this problem?

mukulksharma October 19, 2016 - 2:10 pm

I have the same problem. My iphone6 does not charge while turn on. I have to turn it off to charge it. This is 23 months old. I tried cleaning charging pins and port, new charging cable and hard re-set. Nothing worked. I visited Apple Service Center and they say, my phone can not be fixed and they need to replace it with a new one. Since it is not under warrenty, so I have to pay a huge amount.

Also before going for replacement, Apple store will not help me to back-up and restore my data to new phone.

This is ridiculous. Company like APPLE treating like GOD. No repair of a small problem and simply replacement with huge payment. This is simply another trick to get more money.

Gavin Lee Towle February 27, 2017 - 2:48 pm

it’s pretty embarrassing actually I feel as though Jobs would roll over in his grave if he was aware of what’s become of Apple.

mukulksharma February 28, 2017 - 3:11 pm

I followed every step mentioned over internet, none of them actually worked.
I visited Apple service center and they checked and told me that the device has a problem and it should be replaced.
For replacement, they asked almost 30% of the amount, I paid to buy it first time.
They said, after paying 30%, they will replace my old device with a new one.

they denied that no fixing can be done of my charging problem.

I visited a private service center in open market. They checked and told me that a very small charging IC was damaged. It was a chip level maintenance work.
I paid to a local mechanic on open market and since than, my phone is working very well.

It is advise, if there is solution, try to get it fixed in open market. Apple does not do fixing. they simple offer replacement, which allow them to make more money.

Romiy February 3, 2017 - 6:22 am

change usb cable


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